Bikes Plus Active Experiences in bici

Join our Team

BikesPlus is always looking for new talent, including garage staff and mechanics, tour leaders and local guides, as well as delivery personnel. We seek people who are fun, energetic, customer friendly and hard working. English language skills and experience are usually necessary for most positions.

Check out our job posts below:

Job Posts

Reservations and Customer Service Support Representative

Join a dynamic team of travel and bicycle enthusiasts!

As part of the BikesPlus office team, in this position you will assist throughout the Tours (guided or self-guided, standard or custom) and Rentals products workflow, from the inquiry to the reservation to the delivery and after-sales process. This includes document and delivery preparation, contact with outside suppliers and partners, as well as pre- and post-sales customer service and reservation assistance.

Major Responsibilities include:

  1. Assist the Reservations team once a reservation/booking is made, sending important information and managing customer communication, as well as creating and sending documents and apps to customers.
  2. Insert or manage information in the BP booking system and information management tools, as well as communicating necessary booking information to external collaborators and vendors, in order to assure the correct execution of the tour departure.
  3. Maintain communication with customer to coordinate final schedules and logistics in collaboration with garage and delivery teams.
  4. Maintain contact and relationships with vendors and outside collaborators (hotels, transport companies, activity providers) to request rates, conditions, and availability as per the customers’ requests. May also assist in managing or updating the BP vendor management system with updated vendor information.

BikesPlus srl, under its brands Cycle Europe and Pedaliamo in Italia, provides world-class cycling tours and bike tour rental services and support, to travelers and groups, in Italy and throughout Europe. Founded in 1972 by Rick and Paola Malpezzi Price, the company is now owned by their daughters, Monica and Maria Elena. Based in Faenza, Italy we strive to provide state-of-the-art experiences for travelers from around the world, with the vision to create meaningful connections through bicycle travel.

Click on this link for the Full job description

Please send an email with your CV, telling us why you feel you are right for this position, at this e-mail address:  javier@cycleeurope.com.

Date of posting: 14-Jan-2023

Submit your CV by: 27-Jan-2023

Van driver position: delivery & support customers on tour

Join a dynamic team of travel and bicycle enthusiasts!

BikesPlus provides world-class cycling tours and bike tour rental services and support, to travelers and groups, in Italy and throughout Europe. Founded in 1972 by Rick and Paola Malpezzi Price, the company is now owned by their daughters, Monica and Maria Elena. Based in Faenza, Italy we strive to provide state-of-the-art experiences for travelers from around the world, with the vision to create meaningful connections through bicycle travel.

We are now looking for outstanding, travel lovers and enthusiastic people who:

  • have knowledge of or are willing to learn basic bike mechanics
  • have a valid drivers license and the ability to drive a stick-shift van.
  • are bilingual – English (conversational) plus the language of the country they work in.

Click on this link for the full job description . If you feel you qualify and are interested in applying, please send an email with your CV telling us why you would like to become part of our staff (email resume-tourleader@experienceplus.com)

Tour leaders and guide positions

Join a dynamic team of travel and bicycle enthusiasts!

BikesPlus provides world-class cycling tours and bike tour rental services and support, to travelers and groups, in Italy and throughout Europe. Founded in 1972 by Rick and Paola Malpezzi Price, the company is now owned by their daughters, Monica and Maria Elena. Based in Faenza, Italy we strive to provide state-of-the-art experiences for travelers from around the world, with the vision to create meaningful connections through bicycle travel.

We are always looking for outstanding, motivated and fun people who:

  • love to travel, explore and share the moment
  • are leaders, foodies, bike enthusiasts, naturalists, historians, storytellers, travel companions, interpreters, hosts and a friend
  • are fluent in English and in the language of the country they guide in.
  • are locals with the ability to build bridges between cultures
  • are energetic, enthusiastic and want to make people around them feel good
  • have knowledge of or are willing to learn basic bike mechanics
  • have a valid drivers license and the ability to drive a stick-shift van.

Full job description – Please send an email with your CV, telling us why you would like to become a tour leader at this e-mail address resume-tourleader@experienceplus.com.